1. Introduction
Welcome to the website operated by Meet Optical Glasses Limited. We are committed to protecting your privacy and being transparent about how we handle personal information. This Privacy Policy explains the types of information we collect, the reasons we collect it, how we use and share it, and the choices and rights available to you.
The services and website described in this policy are developed and operated by the developer MeetLens on behalf of Meet Optical Glasses Limited. MeetLens builds and maintains the digital systems that support our optical and systems design services, and in doing so processes personal information strictly in accordance with this policy.
By accessing the website located at https://www.bootatrader.buzz, using our contact form, booking an eye test, or otherwise engaging with our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the website and our services.
We may update this policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically so that you remain informed about how we protect your information.
This policy applies to information collected through the website, through our contact form, and through any email, telephone or in-person interaction you have with our team. It also applies to the records we keep when we provide optical or systems design services to you.
2. Who We Are
Meet Optical Glasses Limited is a company operating in the computer systems design and related services sector. We provide precision eye care services including eye tests, lens fitting, frame adjustment and after-care, alongside computer systems design and computer integrated systems design services for organisations.
For the purposes of data protection law, Meet Optical Glasses Limited acts as the data controller in respect of the personal information collected through this website and our services. This means we determine the purposes for which your information is processed and the manner in which it is handled.
The developer MeetLens acts as a data processor on our behalf. MeetLens is responsible for the technical operation, maintenance and security of the platforms that collect and store your information, and it processes that information only under our documented instructions.
3. Company and Contact Details
Our full company and contact details are set out below so that you can reach us easily with any privacy question or request.
- Company name: Meet Optical Glasses Limited
- Registered address: Rm 2202, 22/F, KAISER CTR, 18 CTR ST, Sai Ying Pun, Hong Kong (HK)
- Website: https://www.bootatrader.buzz
- Contact email: care@bootatrader.buzz
- Contact phone: +14846702333
If you have any questions about this Privacy Policy, or if you wish to exercise any of the rights described below, please contact us using the details above. We will respond to all reasonable requests within a reasonable timeframe and in accordance with applicable law.
4. Information We Collect
We collect several categories of information in order to operate our website and deliver our services effectively. The information we collect falls into the following groups.
4.1 Information you provide directly
When you use our contact form, book an appointment, send us an email or call us, you may provide personal details such as your name, email address, telephone number, the subject of your enquiry and the content of your message. If you book an eye test, we may also collect your preferred appointment times and any notes you choose to share about your vision needs.
4.2 Technical information
When you visit the website, our servers automatically record certain technical information. This may include your internet protocol address, browser type and version, device type, operating system, referring pages, pages visited, and the date and time of your visit. This information is used to keep the website secure and to understand how visitors use it.
4.3 Usage information
We may collect information about how you interact with the website, such as the links you click, the pages you view and the length of time you spend on each page. This helps us improve the layout, content and performance of the site.
4.4 Appointment and service information
If you receive services from us, we may keep records of your appointments, prescriptions and service history to the extent necessary to provide those services and to manage our relationship with you.
We do not collect sensitive categories of information such as your ethnic origin, political opinions, religious beliefs or health details beyond what is strictly necessary to provide the optical services you have requested.
5. How We Collect Information
We collect personal information in three principal ways: directly from you, automatically as you use the website, and from third parties in limited circumstances.
5.1 Directly from you
Most of the information we hold is provided directly by you. This happens when you complete our contact form, send an email, make a telephone enquiry, book an appointment or otherwise communicate with our team.
5.2 Automatically
As described above, we automatically collect technical and usage information through cookies and similar technologies when you browse the website. This collection is described in more detail in the section on cookies below.
5.3 From third parties
In some cases we may receive information from third parties, such as a referring optometrist or a service provider that assists us with scheduling or analytics. Where this happens, we take reasonable steps to ensure that the information has been obtained lawfully and that we are permitted to use it.
6. How We Use Your Information
We use the information we collect for a number of clearly defined purposes. We only process personal information where we have a lawful basis to do so, and we do not use your information in ways that are incompatible with the reasons it was collected.
6.1 To provide our services
We use your contact details and enquiry information to respond to your messages, schedule and confirm appointments, deliver eye tests and fittings, and provide after-care support. Without this information we would not be able to provide the services you request.
6.2 To improve the website
We use aggregated technical and usage information to understand how visitors use the site, to identify areas that can be improved and to make the website easier to navigate and more useful.
6.3 To keep the website secure
We process technical information to detect, prevent and investigate fraud, abuse and security threats, and to protect the integrity of our systems and the safety of our users.
6.4 To comply with legal obligations
We may process your information where necessary to comply with applicable laws, regulations, legal processes or enforceable governmental requests.
6.5 To communicate with you
With your consent where required, we may send you information about our services, appointment reminders and updates that we believe may be of interest to you. You may opt out of these communications at any time.
We do not use automated decision-making that produces legal or similarly significant effects concerning you, and we do not build profiles of you for the purpose of making automated decisions. Any important decision about your care is made by a qualified human professional.
7. Legal Bases for Processing
We rely on one or more of the following legal bases when processing your personal information, depending on the nature of the processing.
7.1 Consent
Where we rely on your consent, such as for optional marketing communications, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.
7.2 Performance of a contract
We process information where it is necessary to provide a service you have requested, such as booking and delivering an eye test or responding to an enquiry.
7.3 Legitimate interests
We may process information where it is necessary for our legitimate business interests, such as improving the website, ensuring security and preventing fraud, provided that those interests are not overridden by your rights and freedoms.
7.4 Legal obligation
We may process information where we are required to do so by law or by a binding order from a competent authority.
10. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you are located. These countries may have data protection laws that differ from the laws of your own country.
Where we transfer personal information across borders, we take steps to ensure that appropriate safeguards are in place to protect it, such as relying on standard contractual clauses or other recognised transfer mechanisms. We only transfer information where a lawful basis for the transfer exists.
11. Data Retention
We retain personal information only for as long as is necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.
The specific retention period depends on the type of information and the purpose for which it was collected. For example, enquiry messages may be retained for a shorter period, while records relating to services we have provided may be retained for longer to comply with legal and accounting obligations.
When personal information is no longer needed, we delete it or anonymise it in a secure manner so that it can no longer be associated with you.
12. Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure or destruction.
These measures include the use of secure connections, access controls, restricted internal access to personal data and regular review of our security practices. The developer MeetLens applies equivalent safeguards to the systems it operates on our behalf.
While we work hard to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we continuously work to reduce risk.
13. Your Privacy Rights
Depending on your location, you may have certain rights in relation to your personal information. These rights may include the following.
13.1 Right of access
You may request a copy of the personal information we hold about you and information about how it is processed.
13.2 Right to rectification
You may ask us to correct personal information that is inaccurate or incomplete.
13.3 Right to erasure
In certain circumstances you may ask us to delete your personal information, for example where it is no longer necessary for the purposes for which it was collected.
13.4 Right to restriction
You may ask us to restrict the processing of your information in certain situations, such as while we verify the accuracy of the data.
13.5 Right to data portability
Where processing is based on consent or a contract and is carried out by automated means, you may request that your information be provided to you or another party in a structured, commonly used format.
13.6 Right to object
You may object to processing based on our legitimate interests. We will stop processing unless we demonstrate compelling legitimate grounds that override your interests.
13.7 Right to withdraw consent
Where we rely on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us using the details in the Company and Contact Details section above. We will respond within the timeframes required by applicable law.
14. Privacy for Children
Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us and we will take steps to delete that information promptly.
If we become aware that we have collected personal information from a child under the age of 13 without appropriate parental consent, we will take reasonable steps to remove that information from our records.
15. Third Party Links and Services
Our website may contain links to third party websites or services that are not operated by us. This Privacy Policy does not apply to those websites or services. We are not responsible for the privacy practices of any third party, and we encourage you to review the privacy policy of every website you visit.
When you follow a link to a third party site, any information you provide there is subject to the privacy practices of that third party, over which we have no control.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make changes, we will revise the effective date at the top of this page.
If the changes are material, we will take reasonable steps to bring them to your attention, such as by posting a notice on the website. Your continued use of the website after any changes take effect indicates your acceptance of the updated policy.
17. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our privacy practices, please contact us using the details below.
- Meet Optical Glasses Limited
- Rm 2202, 22/F, KAISER CTR, 18 CTR ST, Sai Ying Pun, Hong Kong (HK)
- Email: care@bootatrader.buzz
- Phone: +14846702333
We are committed to resolving any privacy concern you raise in a fair and timely manner. Please reach out to us first so that we have the opportunity to address your concern directly.